BHS Welfare aims to prevent cases of cruelty and neglect through education. This is achieved through its network of welfare volunteers, advisory literature, and a team of experienced and dedicated staff who handle all your enquiries.

The great experience of BHS Welfare volunteers enables the Society to respond in an informed and sympathetic manner to reports of equine suffering and neglect, giving advice and guidance to horse owners on a wide range of topics. The majority of cases that our volunteers respond to relate to neglect rather than cruelty. Most cases can be resolved by educating horse owners.

As well as responding to welfare concerns, BHS Welfare lobbies government on a number of welfare-related issues; runs campaigns including the Ragwort Awareness Campaign; promotes responsible breeding through its close link with the BHS Horse and Pony Breeds Committee; works closely with other welfare organisations, and monitors the horses and ponies on the BHS's Re-home Scheme.

To help fund its vital work, BHS Welfare organises and runs Challenge Rides to Peru, Jordan, Iceland and Inner Mongolia.